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Insurance for Your Shipment
Third Party Insurance is available from TGI for your Household Goods shipment.
When you choose Compass for your moving or shipping, you can rest assured your possessions have the best moving coverage and protection available.
Our services are designed to ensure a safe, worry free move so you can focus on the other concerns facing you during your moving process.
Occasionally items may be damaged during the move process. That's why Compass offers insurance protection through a third-party insurance broker. It's moving coverage that allows us to resolve the situation quickly, keeping you happy with our moving services during your relocation.
Travel Guard Insurance (TGI) - Optimal Household Moving Coverage from TG INTERNATIONAL INSURANCE BROKERAGE, INC.
Compass offers you total peace of mind with Travel Guard Insurance (TGI), the most comprehensive protection plan in the industry. TGI covers the cost to repair or replace, whichever is less, any household item that is damaged, lost or destroyed.
Extra Care For Your Valuables
Compass's liability for high-value items is limited to $100 per pound. But for items that exceed that in value, Compass offers a simple, stress-free plan of protection.
We can help you prepare an inventory with our inventory form for your belongings valued over $100 per pound. Present it to us prior to packing, and Compass will provide you TGI protection for the full value of the item, subject to the declared value of the entire shipment.
Basic Liability Protection for Household Moving
We also offer Basic Liability Protection, which provides repair or replacement up to a maximum of $0.60 per pound per article should your goods get damaged or lost. Keep in mind, though, when it comes to protecting your belongings, one size does not fit all. The level of protection you need may be greater than minimum levels based on your total shipment weight. Be sure to consider high-value items such as artwork, electronic equipment, crystal and porcelain collectibles. Basic Liability Protection is free of charge with your move, but you must request this moving coverage in writing.
It's Your Move: Choose the Right Coverage
Your personal relocation consultant will provide you with information about Compass Travel Guard Insurance (TGI) and your deductible options as well as cost comparisons and the various methods used to determine coverage levels.
Any claims will be handled in a quick, hassle-free way. You'll receive a settlement offer from us within 30 days.
Still Unsure About What's Right for You?
Just ask your Compass relocation consultant. He or she will work with you to understand your moving coverage needs, determine your household's total valuation and answer any other questions you might have. The bottom line is we want you to be satisfied when we drive away.
Understanding the Difference TGI Can Make
Let's say you bought your new television for $1,500, and it weighs 100 pounds. With TGI, if the television is damaged beyond repair, you receive full replacement value; whereas with Basic coverage, your coverage is limited to $0.60 cents per pound of the item.
Plan Compensation
TGI $1,500.00 (full replacement value)
Basic $60.00 (= 100 lbs x $0.60 per pound)
As you can see by this comparison, TGI offers the best overall moving coverage and protection for your belongings. Talk with your Compass Move Manager to help you decide what type of moving coverage is right for you.
Travel Guard Insurance Application
Apply for insurance to cover the items in your upcoming move with Compass Companies
Click here for an Insurance Application form
Travel Guard Insurance Itemized List
List the items you wish to have insured in your upcoming move with Compass Companies
Click here for an Itemized List form
Click here to learn if moving insurance is right for you
Contact your Compass Representative at 866.305.5442 (Toll Free, U.S. Only).
Filing a Claim for Loss or Damages
Although our goal at Compass is to be claims free, we know accidents sometimes happen. Should you experience damage to your personal property, please accept our apologies for your inconvenience and allow us to assist you.
Through our claims prevention methods, we can accurately determine the most common causes of damage and loss and develop solutions to prevent their occurrence even more than ever before. We provide our customers with many forms of protection for their belongings as part of our relocation services, including varying coverage options.
We take the utmost care when handling your shipment during a relocation, from packing and loading to transportation and unloading - every aspect of the move considers the safety and security of your belongings. Our skilled movers and highly-trained drivers work to prevent any damage or loss to your belongings.
To protect your assets should your belongings incur damage, coverage options are available. We offer basic liability coverage at no extra charge to you. This is the bare minimum for coverage, so we recommend opting for full valuation coverage for your possessions. With full valuation coverage, your belongings will be replaced or repaired for their full value.
In the unlikely event that damage does occur, Compass makes the process of resolving claims easy through quick claim filing. Customers can easily file claims on-line or request a paper copy of a claim form that will be sent via U.S. mail. Compass works to resolve claims expeditiously by offering cash settlements or repairs.
Forms
Click here for an online Claim Form
Click here for Claim Form Guidelines
Contact your Compass Representative at 866.305.5442 (Toll Free, U.S. Only).
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