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Contacting Compass
At Compass International Forwarding, Inc., we pride ourselves in providing superior customer service to our clients. Our knowledgeable representatives are eager to answer
your questions and ease your concerns. Feel free to give us a call Monday through Friday from 8:00 a.m. to 5:00 p.m. Central Standard Time. Or contact us anytime through email, mail, or fax.
Contact Information:
Phone: 866.305.5442 (Toll Free, U.S. Only)
Fax: 816.442.6390
Mailing Address:
Compass International Forwarding, Inc.
4413 East 119th Street
Grandview, Missouri 64030-1119
Tracking Your Shipment
You can obtain shipment status from your Compass Representative. Call toll free: 866.305.5442
Or, you can use our online Shipment Tracking form
Customer Service Surveys
We value our customers and we appreciate their opinions. Please take a moment to let us know how we did for you. We welcome your comments either by phone, email or by filling out our Customer Service Survey and faxing it to us at 816-442-6390.
Insurance for Your Shipment
Third Party Insurance is available from TGI for your Household Goods shipment.
Contact your Compass Representative for more information.
Travel Guard Insurance Application
Apply for insurance to cover the items in your upcoming move with Cartwright Companies
Click here for an Insurance Application form
Travel Guard Insurance Itemized List
List the items you wish to have insured in your upcoming move with Cartwright Companies
Click here for an Itemized List form
Filing a Claim for Loss or Damages
Though our goal at Compass is to be claims free, we know accidents sometimes happen. Should you experience damage to your personal property, please accept our apologies for your inconvenience and allow us to assist you.
Contact your Compass Representative at 866.305.5442 (Toll Free, U.S. Only).
Click here for an online Claim Form
Click here for Claim Form Guidelines
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