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SHIPPING - You should receive a bill of lading receipt when shipping your vehicle. The receipt is proof that you tendered the vehicle to the carrier and that the carrier is responsible for the vehicle. The receipt contains an inspection of the condition of the vehicle at the time of shipping. All non-factory accessories and personal effects should be listed on the report. The inspection is the prima facie proof of the condition of the vehicle at the time of shipment. The receipt should also contain shipping instructions name of the person receiving the vehicle at the destination, the destination city and state and a contact phone number.
FUEL - U. S. Coast Guard regulations require that vehicles going over water shall be tendered with less than one-quarter tank of fuel. If there is more fuel, it my be drained at the owners expense.
DELIVERY - Have a copy of the origin inspection when you receive your vehicle at it's destination. Upon delivery, inspect the vehicle thoroughly. In the event there are problems with the vehicle, you must make a note on the delivery receipt at the time of delivery. The notation must be specific and outline all damage and severity. The delivery receipt is the prime evidence of the condition of the vehicle at destination. If the specific problem is not noted on the delivery receipt, a claim will most likely not be honored. You are not obligated to take receipt of a vehicle during hours of darkness. It is the vehicle owner's responsibility to see that the person receiving the vehicle is competent to inspect and receive on behalf of the owner. If no one is available to sign receipt for the vehicle, e.g. at airport parking, the driver will conduct a delivery inspection that will constitute the evidence of condition of the vehicle at destination. All damage discovered after delivery is the responsibility of the consignee.
THE TRANSPORTATION CONTRACT - Vehicles are shipped subject to carrier's tariffs shown on the date of the receipt of the vehicle described on the Bill of Lading. The tariff contains the prices, rules and regulations that govern the transport of the vehicle. It spells out the obligation of both the carrier and the shipper. The tariff specifies the nature of liability of the carrier and the liability that the shipper assumes. A copy of the tariff is available for review at terminals. The Bill of Lading, the Contract Terms and Conditions on the back of the Bill of Lading, and the tariff constitutes the agreement between the shipper and the carrier.
PAYMENT OF CHARGES - Unless otherwise approved by Compass, vehicles are moved on a prepaid basis with payment by certified funds, cash, or approved credit cards.
VEHICLE REGISTRATION PAPERS - The vehicle registration should remain in the vehicle and be available at time of shipment.
HOUSEHOLD GOODS and PERSONAL EFFECTS - Whenever a vehicle is on the transport truck or ship or inside storage, the keys must remain in the ignition and the doors remain unlocked. All compartments of the vehicle must be accessible while on the ship. As a convenience, you may pack goods in your vehicle at your own risk since the car will remain unlocked. Contents that are shipped with the vehicle are released to the carrier at a value of 10 cents per pound per piece. That means, for example, if a one pound camera were to be broken or stolen, the carrier's liability would be 10 cents. Goods should be boxed, sealed and stowed so that the vehicle interior will not be damaged. The driver's seat should be able to slide all the way back so the driver has full mobility and visibility. There may be a charge based on weight for personal goods in the vehicle.
PROHIBITED ARTICLES - The following items may not be shipped within vehicles: commodities requiring temperature protection, drugs (prescription and illegal), ammunition, firearms, hazardous materials (such as poison, compressed gas, explosives, flammable gas or liquid, corrosive, oxidizers, combustible liquid), hazardous waste, liquids, live animals, perishable commodities, property of extraordinary value (e.g. money, bonds, etc.).
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